Tina shares a great story about customer connections.
– C

Practical Practice Management

513843_pieces_of_puzzle Last year I bought a new car, and I have to say it was a really good experience. I have always hated going to the car dealer because I was never sure if what they were telling me was true.

I didn’t know if they really were interested in making sure that I got a good deal and a good vehicle or if they just wanted to make the sale no matter what the cost was to me.

So why was this experience different?  It was the connection between myself and the person who helped me.  The sales person was very straight forward, no hype involved, and she owned the same vehicle that I was looking at, so she really knew the car from experience.

Every question I had she had the answer to.  But more than anything else she was nice and a real person, we just connected and…

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Tina shares a story about uniqueness

Practical Practice Management

   “This is a great story to remind us that we are each unique and very special”
A water bearer in China had two large pots, each hung on the ends of a pole which he carried across his neck.

One pot had a crack in it, while the other pot was perfect and always delivered a full portion of water. At the end of the long walk from the stream to the house, the cracked pot arrived only half full.

For a full two years this went on daily, with the bearer delivering only one and a half pots full of water to his house.

Of course, the perfect pot was proud of its accomplishments, perfect for which it was made.

But the poor cracked pot was ashamed of its own imperfection, and miserable that it was able to accomplish only half of what it had been made to…

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